COVID SHIPMENT POLICY
We will notify you when it has been sent. Please take note that our logistic services are experiencing delays as they respect the ECQ implementations and your utmost coordination and patience might be badly needed. Upon receiving, please follow all necessary sanitation and precautions to secure your safety. Although we had performed all the necessary precautions on our part, YOUR SAFETY is still on top of our PRIORITY. Note that to avoid confusions
1. A confirmation letter to acknowledge your orders will be sent to you via email or via SMS. Everything sent must be thoroughly read and understood including these rules. Not reading still means that you agree and confirm the contents of these messages.
2. Once order is confirmed, an acknowledgment letter will be sent to you via email or SMS, and your TRACKING NUMBER will be emailed by Eye Know Right to you on the date of shipment.
3. YOU WILL RECEIVE A SEPARATE EMAIL CONFIRMING YOUR SHIPMENT
Shipping day allowance upon shipment is 3-7 WORKING DAYS (Metro Manila) and 4-14 WORKING days (provincial) from the shipment date. You may expect some delays due to the ECQ policies and we're sorry that we have no control over it
Countdown starts upon receiving a separate shipping notification email:
a. Metro Manila: 3-7 Working days + 2 days of processing
UPON RECEIVING YOUR SHIPMENT CONFIRMATION EMAIL:
b. Provincial 4-14 Working days + 2 days of processing.
You will be receiving a separate email or SMS that will show your tracking number and further instructions on how to track your package immediately after your order has been shipped. Just follow the simple instructions and you are great to go.
FREE SHIPPING on orders above 1,000PHP while we can still be generous
+100 PHP shipping fee for orders below 1,000PHP
+50 php for Cash on Delivery charged by the courier